Deposit

An initial deposit of 30% is required to reserve your event date and it is non-refundable.

Dates will not be reserved unless we have received a deposit; your deposit is due as soon as we have agreed on your design. Your date will be held for two days only. If a deposit is not received within these 2 days, the date will be open again.

Cakes booked at short notice of one month will require a full payment as deposit will not be requested.

Balance payment 

We must receive the balance of your payment on or before one month to your event date or the contract is null and void, and the deposit will not be refunded. This will be treated as a cancellation of the order. 

Adjustments and alterations

Once an order is placed, adjustments and alterations may only be made at the discretion of Gees Cakes Creation on an individual basis. We reserve the right to refuse any adjustments and alterations after an order is finalized.

 It is your responsibility to go through the order/ quotation to ensure that your requirement has been captured correctly. Please contact us within a week of receiving your contract to discuss any changes. After one week of agreeing to your design, any changes requested after this date cannot be guaranteed and may be subject to additional charges.

Cake Serving /Guest Number

If your chosen cake design and size will not cater adequately for your expected number of guests, we may agree at consultation to provide backup cakes in the kitchen to cater for the number of guests.  This is to be charged separately or without charge if agreed in advance.  This will be at the discretion of Gee’s Cake Creation.

Delivery and set up 

All set up will be done by Gees Cake Creation 

We are not responsible for any damage to the cake after the setup is complete. You are responsible for providing an appropriate, secure table and environment for the cakes.

Cakes are heavy and require a sturdy table, and optimal room temperature of 24 degrees Celsius or below.

If you or your representatives elect picks up the cake, you assume all liability and responsibility for the condition of the cake once it leaves our address/ possession.

Fresh Flowers

You acknowledge that fresh flowers are not food product, and may contain pesticides, insects, dirty, or other contaminants. We will only use sugar flowers or artificial flowers directly on the cake. If you choose fresh flowers, we will agree to your request and we shall not be liable for any none food product added on your cake. 

Cake storage 

Keep refrigerated unless notified otherwise, or frozen if you intend to keep it longer

For wedding cake; Due to the perishable nature of these products used in baking, I do not recommend keeping longer than one week unless it’s kept frozen; there are no refunds available on any perishable item. And Gees Cake Creation will not accept liability as consumption is at clients discretion. 

For all other cakes; consume within 2-3days of delivery or keep frozen. Fresh fruits will have a shorter shelf life, please consume within 24 hours of delivery/collection.

Photographs 

On occasion we will photograph our cake and we reserve the right to use any photographs for display or promotion without compensation to you.

Non-edible items 

As cake decorating requires props and designs such as wires from sugar flowers, ribbon e.t.c, all non-edible items are to be completely removed before sharing your cake. We will list out all non-edible items on your contract and you can share that with the person in charge of serving the cake on your event

Allergies

Our product may contain or come in contact with milk, wheat, nuts, soy, celery and other allergens. You agree to notify your guests of this risk and hold us harmless for allergic reactions.

Cake Sizes

Due to the nature of these products we cannot always guarantee 100% accuracy in size, as sizes may vary slightly due to design. However I always endeavor to keep the sizes accurate.

Deposits are non-refundable and non-transferable under any circumstances.  Full Payments may be subject to partial refund. Full payments made less than 6 weeks in advance of the delivery date are non-refundable. Full payments made more than 6 weeks in advance of the delivery date will receive a partial refund of 50% of the total amount paid. 

Cancellation / Change of Date

If for any unforeseen reason we chose to cancel your order, we will contact you to discuss reasons behind it. We can also agree a suitable alternative arrangement. If this is not agreed by you, we will refund the full money to you. Some cancelation reasons may include medical issues, injuries, loss.

If for any unforeseen reason, your wedding date is changed or postponed, please give us a minimum of 6 weeks’ notice before the new date and you will not be charged. If the notice is giving in less than 6 weeks to the new event date, a £100 fee may apply or the value of the cost of any perishable item we may have secured. 

Performance

Performance of this terms and conditions and all agreements is contingent on strikes, accidents, Acts of God and other causes beyond our control.

The price quoted for your cake is for the design, baking, craft work and set up of your displayed cake.